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Continue reading →: The perils of the Piyush Pandey we think is hidden inside us.
Harry Baals – and, yes, it is pronounced as “Balls”, remember this, it is important to the story – was the mayor of Fort Wayne from 1932 to 1947 and again from 1951 until his demise in 1954. During his tenure, Mayor Harry Baals upgraded city equipment and services, consolidated…
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Continue reading →: What headphone personality type are you?
Walk into any airport and you will be surprised with the number of people wearing headphones. That number seems to have increased in recent years. Perhaps airports are getting increasingly noisier and crowded and as humans, we want to carve out a chunk of personal space and demonstrate some control…
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Continue reading →: Connected Cars may be today’s VCR players.
Understanding human attitudes to technology is probably as important as all the technical efforts made for connected cars.
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Continue reading →: What this image by EHT, the Ever Hungry Tamilians, really means.
What This Image By The EHT, Ever Hungry Tamilian, really means.
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Continue reading →: Marketers New Meth….
Are marketers addicted to the right substances? My first boss was an alumnus of India’s Harvard University for Sales – Eureka Forbes. In slow months when the month-end target loomed overhead like Gabbar’s sword over Thakur’s hands, we would go cold calling. While on such cold calls, waiting outside office…
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Continue reading →: The Idiot Box in a smart world
Is there room for TV in the life of the always-online consumer?
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Continue reading →: The Mahapaap Of Marketing
Originally published in afaqs here At B-school, our Marketing professor cautioned us against sins a marketer must not commit. In his Seven-Deadly-Sins like list for marketing, the deadliest was something he labeled, the ‘mahapaap of marketing’ – a marketer creating demand but unable to fulfil it. So while Amazon sold over…
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Continue reading →: Teaching Customer Services to walk in Cargo Pants.
Is Customer Services stuck in a time warp?












