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Continue reading →: Connected Cars may be today’s VCR players.
Understanding human attitudes to technology is probably as important as all the technical efforts made for connected cars.
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Continue reading →: What this image by EHT, the Ever Hungry Tamilians, really means.
What This Image By The EHT, Ever Hungry Tamilian, really means.
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Continue reading →: Marketers New Meth….
Are marketers addicted to the right substances? My first boss was an alumnus of India’s Harvard University for Sales – Eureka Forbes. In slow months when the month-end target loomed overhead like Gabbar’s sword over Thakur’s hands, we would go cold calling. While on such cold calls, waiting outside office…
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Continue reading →: The Idiot Box in a smart world
Is there room for TV in the life of the always-online consumer?
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Continue reading →: The Mahapaap Of Marketing
Originally published in afaqs here At B-school, our Marketing professor cautioned us against sins a marketer must not commit. In his Seven-Deadly-Sins like list for marketing, the deadliest was something he labeled, the ‘mahapaap of marketing’ – a marketer creating demand but unable to fulfil it. So while Amazon sold over…
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Continue reading →: Teaching Customer Services to walk in Cargo Pants.
Is Customer Services stuck in a time warp?
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Continue reading →: Lessons in intimacy from an octogenarian
What an 80 + year old store in Connaught Place can teach us .
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Continue reading →: The Karan Johar in your product
If you find yourself in Lodhi gardens or the lawns surrounding Qutb Minar in the morning hours you will see couples cavorting around the greens, walking hand in hand or lying down under a tree. So what’s new you may ask. Well, these couples romp around the garden, with a…
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Continue reading →: Crime Master Gogo & the pre-GST shopping frenzy
In the rip roaring 1994 caper ‘Andaz Apna Apna’, Crime Master Gogo, steals each time he bumps into Robert and Bhalla. It simply didn’t matter to him that he was stealing a lowly bicycle, because as he says ‘aaya hoon toh kuchh toh leke ke jaaonga’ (if I have come…















